Video Transcript: The Chaplain as a Non-Anxious Presence in Crisis Moments
Henry - so we're back today. We're going to talk about the chaplain as a non anxious presence in crisis moments. And based upon some of our previous conversation, you have been in crisis moments, I see. So this will be just a great time to really sort of understand that some of those dynamics, so the power of a non anxious presence, and I'm just going to read this off, and then I'd love to hear sort of how you would respond. People don't need answers. They need presence. A calm demeanor says you're not alone. God is here, calm is more powerful than a sermon.
Tom - Yeah, there's quite a bit there. There is, but that's all right, I think that being a non anxious presence, I often have told the chaplains who I've trained and supervised that probably the most important thing that they can bring is calm to chaos. Because a lot of the times we get that phone call, it's because something chaotic is going on somewhere, and what people need is someone who is a calming, even keeled presence, and the last one there, calm is more powerful than a sermon. When you're in the middle of something major, something very traumatic, some kind of a disaster, the last thing that people need, because the last thing that they are able to process is a lot of words about what's going on. They're more in survival mode, and they just need to help. They need help getting through whatever it is they're experiencing, and one way is to be a calm person. Now, the tricky part with that is you're supposed to project calm when you may be filled with anxiety.
Henry - That will give me my first question, yeah, what happens? And some people are just more like high strung well,
Tom - and this kind of gets something back to something we've talked about quite a few times. It's so important to feel to know that you've been called by God, you've been adequately trained, and the organization you work for whatever that organization is has put you in this place for such a time as this Gotcha. Doesn't mean that you know all the answers. It doesn't mean that you're perfectly calm and confident, but that you know you're the right person for this for such a time as this gotcha, and there is a lot of I'm thinking of too many things all at once. But when I responded on the Abraham Lincoln to the tsunami in Indonesia, we're surrounded by countless dead bodies. We see devastation on a you know, just an epic amount of devastation. And what do we do? And the sailors that would come to see me were just completely overwhelmed by what they were seeing just off the side of the ship.
Henry - So this is that tsunami in Thailand. Yeah, we were
Tom - sent to Indonesia. Oh, Indonesia. The same thing, same tsunami, and I was on the Abraham Lincoln. We were in Hong Kong when the when the tsunami hit. And so we were sent, originally, we were told we were going to Thailand to offer whatever support we could offer. We ended up going to Indonesia. And so our role there was to with our 16 helicopters, bring food and water from the airport out to the villages that had all been cut off by the tsunami, and to bring injured people from the tsunami back to the hospitals at the airport. Wow. The the death toll, you know, was, was horrendous. There were dead bodies everywhere. And our sailors, as we got closer and closer to where we were going to be working, were, you know, panicking, like, what do we do? How do we do this, right? And what do we do next? How do we deal with this? Why aren't we picking up these dead bodies? Why are how are we going to make a difference? And what they just needed was someone who represented the sacred, which we've already talked about, is the role of a chaplain, to just be with them, to listen to them, to not try to provide answers, but just be a calming presence and help them focus on not the overwhelming task we had in front of us, but, but what can? What can we do? What can? What can I do? We could pray for people. We could start gathering supplies to bring ashore. I mentioned being at 911 in the days, first days. After September 11, and just the sheer destruction of that whole part of New York City and people being overwhelmed and terrified at what they thought was going to come next. And again, I was nervous. I was afraid. I was anxious, but knowing that my job was to be a calming presence, to have quiet conversations with people, give them someone that they could talk to, that they could process with, someone that they could say whatever they wanted to say without fear of judgment, I think was very important. And so at the World Trade Center, what I would do is I would walk around the whole ground zero, which would take a complete day to walk all the way around it, and I would just stand next to firemen when they were taking a break. And 95% of the time I didn't say anything. I just stood by them, wow. And they stood there, and we looked at what was going on, and sometimes there would be a very short conversation. Most of the time, they would just say thank you for being here, and then they'd go back to work. But it meant a great deal to them to know that we were there with them again, because they weren't happy. They weren't consoled because Tom Walcott was there. They were consoled because someone who represented God was standing there, and anything that I would have said to them would have been inadequate. It wouldn't have made any difference. We don't have that we were there. We don't have to have the answers, because there are no answers to so many things that happen in life. And I can, I can give examples from my personal life, where our family had times of tragedy, where someone came and tried to explain it all to me and failed miserably, and other people came and were just there, present with me, and it made all the difference in the world.
Henry - In the Bible, we have biblical models of calm in crisis, Moses before Pharaoh, persistent, not panicked. I often when I was a child, when they would tell the stories of Moses, that was something that always struck me, is how calm he was before the great Pharaoh of Egypt, Elisha. And the story where, you know, the his servant is worried that look, all these people are. And then Elisha says to the Lord, open his eyes. And then there are chariots guarding and then Jesus, in the storm, asleep, centered in his father's presence, contagious peace. You know, you really there's a spiritual calmness that we see in the Bible that the Holy Spirit can give. And this is a gift, in many ways, for a chaplain. What happens if somebody is called into chaplaincy and they are a little more high strung? I mean, in some ways, this is like not only gift, but it's also a trait to cultivate and ask for a gift. I mean, what have you ever met chaplains? They're just so high strung that you have to calm them down. And how does that work?
Tom - Well, and I've been high strung and needed to be calmed down too, not just what I did with other people, but one of the first things that comes to mind is we had a group of Chaplains working at the World Trade Center, and another group of Chaplains came in to relieve us and to take over the work that we were doing. And one of the chaplains who arrived was just overwhelmed. The amount of destruction was incredible, something that none of us had ever seen before. It was just horrific. And he said to the chaplain he was replacing, it wasn't me, but he said to the chaplain who is replacing, he says, I can't do this, right? There is just so much here. The destruction is so terrible. This is this is just overwhelming. I don't know what to do, right? And the chaplain he was relieving, said to him, why are you here? And he said, to help God's people. And he said, Do you see any of God's people? And he said, Well, sure. And he just pointed at a fireman, and said, There's one over there. And he said, go help him. Right? You know, when we're overwhelmed by the magnitude of some of these things, like tornadoes, hurricanes, those kind of things, tsunami. What am I there to do? I'm there to help God's people. Well, there's one, go help that one. Don't worry about the huge event. What can you do here in a calm way? And again, like we've already said, helping that person doesn't mean I'm explaining to him how God can let such a terrible thing happen. It just means being there. I liked I liked this the second one you had up there about when God opened his eyes, Elisha his eyes so that he could see his servant could see what was going on. I had a chaplain. I had a helicopter pilot in the in the tsunami who was landing and was refilling his helicopter with food and water to bring out to the people who had been cut off. And he told me that night, he said I was really overwhelmed by what was going on, and I was thinking about how miniscule our event, our efforts to bring food and water to people, was this really going to make a difference? Were we really helping? And he said, I looked and I saw you
standing next to the helicopter. And he didn't, but he didn't see Tom standing next to the helicopter. He saw the chaplain, a representative of God, standing by the helicopter, and he said, When I saw you there, I knew I had to keep flying, and we had to do what we could do and not worry about what we couldn't do. And he was able to continue flying for the rest of that day again, nothing that I said, nothing that I did, but he saw the presence of the keeper of the sacred there, and that gave him the strength he needed to continue to go forward.
Henry - I don't know how you feel, but I feel like so emotional during this class. I mean, these stories just fire me up for the work of the Lord, because the Lord is here in this world and helping people really that Ministry of Science is insight, is anxiety, is contagious, but so is peace. Chaplains equal spiritual thermostat, not a mirror, spiritual or silence, and presence often brings healing more than
advice,
Tom - and I'd certainly affirm, especially that last one, just your presence. And we talk in the in chaplaincy often about a ministry of presence. It's not what we say, and most of the time, the less we say, the better it's going to be. It's a ministry of presence that give people the strength they need to keep doing the work that they do.
Henry - So briefly, here is practical skills for crisis moments. I'll read them, and then you can comment. Slow down, Speak calmly, embrace silence, ground and whisper, breath, prayers, listen first, let people lead the pace. Centered truths, I am here. God sees you. Centering truths, I am here. God sees you by language, open postures, soft eyes.
Tom - I wish I had written those. Those are, those are good, I think, and they kind of all relate to the same thing, slowing down, speaking calmly when and if you need to speak, but embracing silence, as I said, I would walk around ground zero at the World Trade Center and just stand by people, right? And they would notice me, and jumping to number four, they would see that I was there. And for many of them, that gave them the comfort of knowing that God saw them. Wow. As far as prayer. On a few occasions, I prayed with people. If our very brief conversations led me to think that my praying for them would be helpful, I should say I prayed for all of them all day long, but I prayed out loud on a few occasions when it was clear that that was something that they wanted me to do, but the presence part is just so important, and just by being there, somehow that gives people comfort. And many nights, I would go back to my room, and I would call my wife, and she'd say, What did you do? And I said, for most of the day, I just stood there, and it seemed to make a difference, because I would not have had an explanation. I still don't have an explanation. There are so many things that
happen that we don't have an explanation for, and yet we can still represent God in the middle of those very difficult places.
Henry - Thank you so much. And as we reflect on this, I ask the Lord will quicken your own spirit to just to you know, this is a type of presentation that really does go to your calling too, and to say, hey, I have the opportunity even severe crisis, to bring the presence of the Lord. The Lord is not done with this world, and he allows things to happen, and we don't have to have all the answers. Powerful