Video Transcript - Week 7
Hello. Welcome back for module seven. In this one, we're going to be talking
about transformational leadership. Now this is, this should be one that you, most
of you have heard about, or have experienced or have some knowledge of. So
we're going to kind of give an overview. We're going to talk a little bit about bass
talk. We'll talk we'll talk a little bit about burns, kind of talk about what
transactional leadership is, kind of getting a few of those things, but, um, but this
should go fairly quick, because, as I said, most of you have heard of this one,
and certainly most of you have heard of servant leadership. I just want to correct
something, and it's something that I've said in my own papers that I've written,
and as you think about transformational leadership, you're going to hear many
same principles when we talk about the next one, which is servant leadership.
Pretty sure that one is next one, but when we talk about servant leadership, and
I just want to point out that I used to say in my research that transfer that servant
leadership was based on transformational leadership. But that's actually not
correct transformational leadership. It stands on its own, and so the servant
leadership stands on its own, but transformational leadership came first, and
certainly the influence of transformational leadership had effect on Greenleaf,
who wrote the servant leadership theory, which we'll talk about next. Servant
leadership is another one of my favorites. So is transformational, so is authentic.
So we're getting all my favorites now we went from LMX, which I think describes
most organizations perfectly, to now talking about servant leader, I mean, to see
I'm already jumping ahead and now talking about transformational leadership
before we do what do we do with every class? We pray. So let's do that.
Heavenly Father, thank you so much for this class. Thank you for the opportunity
to come back. Here. We are over halfway done, Lord, and that's just, that's just
amazing. It's just, it's amazing how quick it's gone. It's amazing how much work
that each student has put in, and Lord, they should be commended for that. And
And thank You, Lord. In our very first prayer, we prayed for you to remove
obstacles, and you've done that. You've been faithful in doing that. So thank
you, Lord. Thank you, Lord, as we talk about transformational leadership,
moving on to certainly servant leadership and authentic leadership, I think these
are the leadership theories that have been best, best exemplifies You, Lord and
the way you lead, and that is through wanting to see the best in each of us and
wanting to serve others in powerful ways. So Lord, I pray that we will be able to
see you through this theory, and the theory is coming up as well, and as we can
see you in everything we do. But Lord, just give us the wisdom to know how to
implement these theories in our own lives and look to you as the example of
how we should treat others in Jesus name Amen. So we're talking about
transformational leadership, and I, and I know in my introduction and leading up
to this point, I've talked a lot about servant leadership and authentic leadership.
And the reason that I kind of lump these three together is because oftentimes
they are seen together, right? It's transformational then and then people see
servant as kind of an offshoot of that, whether it is or not, whether it's not that
theorists are very clear, it's different theories. Except me, I messed up in one of
my papers and said it was linked, but transformational and servant leadership
are separate, and then Authentic Leadership comes along as well, and that can
be seen linked, but really we're talking about the seminal work for this kind of
leadership theory, and that is really putting the needs of the followers above your
own. And that's a powerful concept, right? And Jesus did that for us. He put
himself last and certainly put us first. And what a powerful, powerful example. So
as we talked about transformational leadership, let's let's remember that its
popularity is due to the intrinsic motivation of the follower, not that extrinsic, not
those external rewards, not that pay, but the intrinsic motivation of the follower,
and then also leadership development, making somebody the best version of
themselves, transforming them, right? So, you know, there's other reasons that
this theory is extremely popular, and if it's today's work groups, there's people
who want to be inspired and empowered and have success in uncertain times,
and some people say that people aren't really into that transformational
leadership. It's, it's, it's, its approach is a little bit generational. And millennials
may not respond. So after this lecture, I am just something for you to think
about. Maybe something I'm curious about myself is, what are your thoughts?
Do you think this leadership theory has applicability for millennials or Generation
Z, or, you know, kind of the younger folks that may learn this theory, or may be
led in this way. So where did transformational leadership come from? There's
this guy. His name is burns, and in his book, 1978 43, years ago, he wrote a
book on leadership, and he said that transactional leadership focuses on the
exchanges that occur between leaders and their followers, right? And in
transformational leadership is a where a person engages with others and
creates a connection that raises the level of motivation and morality in both the
leader and the follower. So when we talk about influence again, we're talking
about that didactic relationship, right? We remember that from LMX, but we're
talking about how the leader influences the follower, but also the follower
influences the leader, and they work together. It's a symbiotic relationship.
Transactional relationships are the way it is. We, you know, we kind of touched
on that last lecture with leader member exchange, right? There's some
relationships, especially amongst out group members, where it's a transactional
relationship. So you come in, you have a job to do, you get a paycheck, you go
home, you we don't we don't interact. A good day is not having to deal with you,
right? Then there's this other kind of leadership, and that's where we build a
relationship where it's trusting and mutually beneficial. And you know
transformational leadership, you know people like leaders, who encourage
creativity, who recognize accomplishments, who build trust, who inspire a
collective vision, who attend to the needs and motivations of followers, and who
desire to help followers reach their fullest potential. And I have to think about
some of the jobs I have right now, and if I feel like I have, if I work for any
transformational leaders, and I think, to be honest with you, I don't I think I would
have to go back. Let me think about it, I think I would have to go back to 2008
was the last transformational leader I worked for. So from 2008 until now, over
the course of many jobs, many different leaders, over the course of many
different experiences, I haven't really worked for that many my that many
transformational leaders, and I think that's that's what makes things so rare,
right? I said in the last lecture that people don't leave organizations. They leave
people. And I ultimately left as transformational leader, but it was because he
encouraged me to do so. But, you know, I could have easily have stayed and
worked for him forever. I think when you find a leader who is transformational,
and also we can apply that to servant and authentic, but a leader who builds
trust, who inspires a collective vision, who recognizes accomplishments, who
encourages creativity, and who desires you to reach your fullest potential. That
is where that word fulfillment comes in. And I'm going to add another word
contentment, right? I think that in some ways you find contentment. You know, I
was thinking about this recently at a job role change, and I was thinking about
this recently, that I spend more time with my boss in his office, not anymore, but
up until very recently, than I do with the people I Love. So if I'm going to spend
that much time with somebody, significant time as I continue to get older, you
can see the gray of my beard. As I continue to get older, my days become
shorter. I have a terminal illness, so my days become shorter every day, and as I
look at where I'm spending my time, I want somebody that's going to help me
achieve my fullest potential. I want to work for somebody that builds trust and
has collective vision and who values me. I don't want to work for somebody who
says, come in, get a paycheck and go home, and that is why I believe that
transformational leadership really resonates with everybody. Because I think at
the end of the day, people want to feel valued, and when they're given their time
to something, they want value from it. If you think about it, transformational
leadership, this theory, which we're going to get into in more detail, it really
results in psychological gains for people, people who are transformational
leaders, the leader benefits and the follower benefits. It's not just one way. It's
not, not one, one way everybody benefits. There's a, there's this. You know,
when we think about Christ, there's the Antichrist, right? So just like that. Then
for transformational leadership, there is the other side of that. It's called pseudo
transformational leadership. And pseudo transformational leadership is the idea
that there's a transformational leadership, leader who meets most of the
qualifications but doesn't raise the level of morality in others. So this type of
leader is somebody who is self consumed, somebody exploitive power, oriented
with warped moral values, a pseudo transformational leader would be a leader
that is self serving his unwilling to encourage independent thought and
followers, has a lack of caring for others and uses talent and appeal to
manipulate and dominate others. I've been told that I've been very critical of one
of my bosses through these lectures, and I don't disagree. I believe I have, and
maybe in some ways unfairly so maybe in other ways accurately so. But I hope
what you're gaining from me describing these scenarios and allowing some of
these thoughts and frustrations to show to you is, is an authenticity of what
many workers feel in the workforce, right? So if I say I'm dissatisfied because
certain people in my organization are not treated equally to others, then I hope
that if you don't agree with it, well, you don't know my leader, but if you don't
agree with it, then that's fine. But what I hope you gain from it is, I hope you gain
an appreciation of the fact that not everybody in every organization at all times is
happy. And then what can we do as a leader to right this ship? So when I talk
about being a um, when I talk about these scenarios, I'm and I talked about, in
particular, I've been talking about this one boss. I'm using it as an illustration to
help understand it within the context of this theory of these theories. And I hope
you take it that way, right? Am I completely dissatisfied at work? No, by many
way, in many ways, I benefit by being part of the in group. I in fact, I benefit
greatly by being in part of the in group. But that said, I also recognize the
damaging effects of having an in group and an out group, and I also recognize
the damaging effects of a pseudo transformational leader who inspires
leadership that is self serving. My boss wants a promotion, one of my bosses,
and that person will stop at nothing to get that promotion. So he inspires
leadership, but it's self serving. He doesn't really care about others. What he
does is he pulls you into His grips, and you think, Wow, this is a transformational
leader. And in the day you ask for a transfer, the day you ask for a change, the
day you quit, you cease to exist in this person's life, and it's and those went to
abandonment tendencies like myself, that's incredibly painful, and it's incredibly
hurtful. And I think as leaders, we need to step back and we need to recognize
the effects of our behaviors on our followers, somebody we spend an incredible
amount of time with each and every day, and what that effect can do to people.
Pseudo transformational leaders. Remember, these are the bad ones. Lack
caring for others, their willingness to encourage independent thought followers.
They may say that they want you to be have independent thought, but they don't
really mean it. They want you to have independent thought that helps them
succeed in your organization. It would be like telling a co worker that somebody
is not innovative, and then in the next breath, going into a meeting that that
person's in and then talking about all the new ideas. That that person came up
with self serving, my ideas, only mine, nobody else's see. I think, I think when
we talk about leadership, we talk about influence, right? And as part of this
influence, we can influence people in a positive way, or we can influence people
in a destructive way. So what I love about transformational leadership is we talk
about influence in a positive way. We talk about influence in a way that's going
to make a massive difference in people's lives. It's going to help them feel
fulfilled, content, want to succeed, and how powerful that is. It's important to me.
I think it's important to us all that as we go through this class and we learn about
these theories, that we see what influence we have over they're other people's
lives, and as Christians, we are called to be better. So if you're sitting back and
you're listening to this, and you're thinking, wow, you know, the leader member
exchange theory last lecture, really shows some things to me and brings some
things to light. And then this one, Wow, it really shows me some things, or I'm in
a situation, or I'm part of the problem, or whatever. I hope. I hope learning about
these different theories helps you and gives you a path forward to change and a
path forward to be better, or to change your situation, or to do things that are
pleasing to God. I do believe that that leaders who are pseudo transformational,
that are leader member exchange and have negative outcomes with people. I
do believe that these leaders do not intend to do harm. I really do believe that,
but I do believe that it's part of their leadership. Style, and hopefully through
education, we all become better. And that's why this leadership foundations
class, this leadership theories class, is so important to me that you learn this
stuff. You know, there's this concept when it comes to transformational
leadership, and it's charisma, and it's a personality characteristic that gives
people super human or exceptional powers that's reserved for a few is of divine
nature, and that that's what causes people to be treated as a leader. You know,
charismatic leaders, and we can think of tons of examples from our life and from
the world. Certainly, President Obama was a charismatic leader, and I mean that
in a positive way. But charismatic leaders is part of transformational leadership
as well. Those people desire to influence others. They have self confidence.
They have a strong sense of more one's own moral values. And I would say all
those are true, President Obama and others. And again, this isn't a political
statement, right? I want to be very, very clear that I'm separating the man from
policies. I want to be very, very clear on that. I'm just using him as an example,
because I think he's less controversial than some other examples we could use
in history of charismatic leaders. You know, when we talk about charismatic
leaders, one of the things, and this is how this relates to transformational
leadership, is charismatic leaders, the followers trust in a leader's ideology.
There's acceptance as a leader, there's affection toward a leader, there's
obedience, there's heightened goals for the follower. There's increased follower
confidence and goal achievement. If a follower feels distressed because of
stressful situations, they look to the leader to deliver them from their difficulties.
So is charismatic leadership a bad thing. Well, I think it can be a bad thing and a
good thing. One of the places I graduated from is led by a very charismatic
leader, and there's very positive things about it. He's very transformational, and
he wants the best from his followers, and he does everything he can to lead
people in a way that gives them their best, that gives them value, that gives
them autonomy, that gives them that intrinsic motivation to be better. But there's
also frustrating things about charismatic leaders, and those things are with this
leader I'm talking about. He's somebody who throws a lofty goal. All out there,
and then there's really no way to accomplish it, and that can be incredibly
frustrating for a follower. So when you think about transformational leadership,
and you think about charismatic leadership, and you think about some of these
qualities, one of the things that I want to warn you against or guard you against,
as you reflect on your own leadership style is, are you burning out followers, or
are you treating followers in a way, or are you giving them things that that they're
following you and they're loyal to you, but are you overworking them because of
their fault, because of their loyalty? And I think this is true for both
transformational leaders and then that pseudo transformational leader that I
talked about, which is the negative qualities. So let's see so charismatic leaders
and followers identity, they have been linked, but by charismatic leadership
works because it ties followers and their sub concepts to the organizational
identity. So it's about that organizational identity, whatever that is. So let's talk
about the map model. Now we've kind of given the background, and I kind of
went off a little bit about my my own thoughts on transformational leadership and
pseudo transformational leadership. Let's talk about the theory. So basically
what bass and burns ended up saying is there's the emotional elements of
leadership, right? So transformational leadership motivates scholars to do more
than expected by raising their level of consciousness about the importance and
the value of specified and idealized goals. And charismatic leaders do that as
well, right? I'm going to read that again, maybe because you might see it again
on a test or something, raising followers level of consciousness about the
importance and values of specified and idealized goals. And Bass argued that
getting followers to transcend their own self interest for the sake of the team or
organization, and they do so willingly. I did that for many, many years, and then
motivate followers to address higher level needs, their needs, what they need,
the organizational needs as well, as well as the needs of the leader. So the
model of transformational, transactional leadership has seven different factors.
One of those factors is idealized influence, or charisma, and that's the emotional
concept of that so idealized influence describes leaders who act as strong role
models to followers, and then role of those followers identify with and want to
emulate those leaders. There's behavioral components, there's attributional
components, and I'm just going to give you the definitions of this. Attributional
component is the idealized influence factor that refers to the attributions of the
leader. So they perceive their leader in a certain way because of certain
attributes, and then they want to emulate those attributes. There's behavioral
component, which is you want to you observe the leaders behavior. Maybe you
follow that person because they're highly moral or highly ethical or whatever.
There's the inspirational motivation, which is the high expectations that's given
to the leader. And then you have those collective success intellectual
stimulation, which is another part, which is, you're stimulated intellectually to
work toward goals, individualized consideration, which is the supportive climate,
which I would argue is one of the most important climates. And then there is the
idea of contingent rewards, which is, there's an exchange process. The follower
is exchanging specific rewards between the leader and the follower, and they
exchange rewards with each other. And then there's the idea of management by
exception, which is, that's a little bit of corrective criticism, negative feedback
and negative reinforcement. If you're a transformational leadership leader, that
does not mean you can't give negative reinforcement. That does not mean you
can't give negative feedback. In fact, that's very important to the growth of the
employee. It all depends on how you give that feedback, right? So, you know a
good example is, as somebody who has worked for transformational leadership,
he would point out specific behaviors I would have in very funny ways, but it was
a negative feedback which I've worked on and tried to improve. In some cases I
have, in some cases I haven't. I am very compliant as a follower. And he pointed
that out to me by calling me say, hey, it's mercy. I need you right here. And I'd
walk down and be like, I was just kidding. I was just seeing how, you know if you
would do this or that. Now, in this case, the transformational leader did it. He
was trying to help me grow through my own personal growth. But just because
he was transformational doesn't mean he can't give me negative feedback. So
there are different types of management by exception. So an active one would
be close monitoring of followers for mistakes and then providing corrective
action. Then there's passive management by exception, which is laissez faire,
which is a leader who either doesn't really give a lot of input, they're non
transactional. I worked for a leader like this, it was kind of great for me, because
I was kind of left alone to do whatever I wanted. And that's kind of way the way
the person operates. They're just very laissez faire. In fact, in my organization, if
I had to work for one of the three different leaders I have, I would probably pick
him because it suits me and for what I need, which is basically to be left alone,
to be able to go do whatever I want. But a lot of people get frustrated with
laissez faire leadership. There is a questionnaire that was developed that test for
transformational leadership characteristics, and that was called the MLQ, the
multi factor leadership questionnaire. I bring that up because you may see that
on a test, the MLQ is pretty famous study. I've actually used it myself, and it's a
good one. So other transformational perspectives is vision, and that's the image
of an attractive, realistic and believable future that the leader sets for others to
follow. There's also, you're part of the social architects, and you help create that
vision, and you help find the meaning of people's lives and help them achieve
those meanings in their organization. Transformational Leadership requires a
high level of trust between the leader and follower and then the creative
deployment itself, which is an understanding of one's own strengths and
weaknesses, both as the leader and also as the follower. And we tend to see
leaders that are transformational leadership focus on the strengths instead of
focusing on the weaknesses. Remember that leaders like this, they're committed
to learning and relearning, and the process of learning and relearning never
ends, and that makes them a good leader. Let's see so leaders can act as role
models for followers in organizational change. So organizational change is
characterized by being a very stressful time for people, and leaders can really
help followers in this way, by having a high developed sense of moral values, by
communicating well, by being competent and articulate, listening to followers,
accepting their viewpoints, and then help create a shared vision with them. And
that's an important one, is to build that trust, communicate, treat people with
respect, build a shared vision and make sure that that people are are able to
change both the organization and themselves. So are there any criticisms for
this theory? No, it's pretty awesome. No, there are some. So some of the things
is that it lacks conceptual clarity. You know, certainly charismatic leadership can
be discussed on its own. In addition, you know, some of the pseudo
transformational leadership, it can be a little bit confusing as well. I think as
Christians, we get it when we think about the Christ, Antichrist example. But
nonetheless, it can be very confusing. Also, there's been a lot of bad charismatic
leaders in our history that have done very, very bad things with it, and I think that
sometimes there can be a negative connotation around that. So certainly,
understanding that there's some there's some clarity missing within this concept
that that is a very fair criticism. Also, there's not a lot of parameters around what
a transformational leader is, and there's not a lot of evidence for it. And then,
and then, also, remember that whenever you have somebody who follows you
and looks at you as a charismatic leader, there's the potential for abuse, and
that is something that's unfortunately very prevalent in our society and in our
world. So certainly that's something that has to be guarded against when you're
talking about transformational leaders or charismatic leaders. So let's talk about
the practicality of this. You know, anytime you focus on a leader that that is, you
know, focused on you, that is a very good thing, and you know, somebody that
wants you to improve, and somebody that gives you a strong vision and a strong
way forward, that's something that I think we all appreciate and love. So those
are some of the positives and of this leadership style. So how can you apply
this? You know, I think I gave you some application throughout it, but certainly,
you know, understand that some followers are going to look to you as a
transformational leader. They're going to commit to you fully. So make sure
you're taking care of your followers. With that. We're going to close in prayer,
and then next week, we will be going into authentic leadership. I thought it was
servant, but it's actually authentic. So we'll be talking about the attributes of
authentic leadership. Please join me in prayer, Heavenly Father. Thank you so
much for our time together. Thank you for helping us to understand
transformational leadership, and what a powerful leadership concept and tool it
is. Lord, I pray that you'll help us to be in your will if we are transformational
leaders that will understand the awesome responsibility there, and certainly we
can look to Christ as a great example of how transformational leadership should
be used, as well as authentic and servant many other leadership theories. I pray
that you'll bless this class, that you'll help them to have the the ability to get
through the rest of the work this week, and I pray that you'll help them to find the
success they need to finish this class and the time they need in Jesus name. We
pray Amen. Thank you everybody. And have a wonderful day.