Reading: Communication Management
The
Interpersonal Communication Process
Interpersonal
Communication Mediums
Nonverbal
Communication
Barriers to Effective Communication
•Lack
of honesty
•Credibility
gap
•Language
•Emotions
•Listening
habits
•Lack
of feedback
•Perception
•Information
medium
Overcoming Barriers to Effective Communication
•Thinking
first
•Use
feedback
•Taylor
language to receiver
•Listen
actively
•Constrain
emotions
•Watch
non-verbal clues
The
Grapevine Communication Channel
•An
informal organizational communication network that is active in almost every
organization.
- Provides a channel for issues not suitable for formal communication channels.
- The impact of information passed along the grapevine can be counted by open and honest communication with employees.
- Provides a channel for issues not suitable for formal communication channels.
- The impact of information passed along the grapevine can be counted by open and honest communication with employees.
Last modified: Tuesday, August 14, 2018, 8:21 AM